I get Great Customer Service from Travis at ACE !!! I tell all my friends and coworkers to stop by and see him and his team . Great Repairs and Great Service!!!!!!! Thanks Travis
After a few visits here for routine maintenance and a motor mount, this has become my go to place. I was using beaty Chevrolet but after a series of short comings I tried this place, and I'm glad I did.
Excellent customer service. Very accommodating.
Had a large & very deep dent on the driver's door that was unrepairable using PDR. Chose this shop based on USAA's recommendation and I am glad I did! The dent according to Beau ended up being much worse than originally appeared requiring the whole door to be pulled, filled and repainted.
The only Thing I can really say that's good about this place is they are friendly and the paint work is good. Other than that my experience was terrible here. My main issue was that they had to replace my factory OEM window on my 2015 mustang. After repairs my window makes a horrible grinding noise every time I use it ! Then I had asked them to fix it again, which I had to take off work to go do, there glass guy comes out side with a can of lithium lubricant and tells me it's my window rubber and not there install job which is bs! My other window has never done this and I have never had this issue on a vehicle. So he proceeds to tell me to buy a can of this and use it every so often! Horrible way to handle a customer, the guy was also very rude and clearly didn't know what he was doing. I used the lithium more than once and it still grinds and every time I have to spray it in my door it streaks up my window. I will never take my car to this place again or ever recommend them to anyone. Be careful!
Beau and the other staff were very responsive and were kind enough to waive the additional labor hours to install door guards I had purchased. Top notch folks, I can see why they are USAA's shop of choice for the region.
I was very concerned given how new the car was to have extensive painting done to it but whomever they have on staff did a fantastic job. No broken clips, no overspray, no damaged parts whatsoever and the paint is a very difficult 3-stage metallic which was blended perfectly on the driver's side.
Auto Collision Experts Llc is a US Car Repair based in Kingston, Tennessee. Auto Collision Experts Llc is located at 1259 Gallaher Rd, Kingston, TN 37763, USA.
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